AI systems

for estate agencies and property developers

Reduce the manual work in your estate agency.

Reduce the manual work in your estate agency.

Relign finds where AI can save your agents time on enquiries, follow-up, viewings and admin. Then it builds systems that work with the tools you already use.

Works with

HubSpot

Qobrix logo

Qobrix

Estatebud logo

Estatebud

WhatsApp

Gmail

Meta

New buyer enquiry

Captured

Location

Paphos

Budget

€250k–€300k

Home type

2-bed apartment

Matching homes sent on WhatsApp

Relign dragon mascot giving a thumbs up

Enquiry workflow

Live

New enquiry from a Meta lead form

09:14

Budget, area and home type captured

09:14

6 matching homes sent on WhatsApp

09:15

Buyer asked about two of them

09:32

Viewing request passed to an agent

now

CRM updated

Lead stage moved to Interested

NEXT STEP

Viewing booked for Thursday

11:00 · confirmation and reminder sent

Your agent takes over when it matters

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Where agency time goes

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New enquiries wait too long for a first reply

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Follow-up depends on someone remembering

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CRM records are updated late, or not at all

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Viewings take many calls and messages to arrange

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Past buyers and vendors are never contacted again

Relign dragon mascot giving a thumbs down
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Where agency time goes

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New enquiries wait too long for a first reply

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Follow-up depends on someone remembering

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CRM records are updated late, or not at all

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Viewings take many calls and messages to arrange

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Past buyers and vendors are never contacted again

Relign dragon mascot giving a thumbs down
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Relign
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What a Relign system does

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Replies to every enquiry and records what the buyer wants

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Follows up on schedule until an agent takes over

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Saves notes, tasks and lead stages in your CRM

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Handles viewing requests, reminders and confirmations

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Contacts inactive leads again with a personal message

Relign dragon mascot cheering
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What a Relign system does

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Replies to every enquiry and records what the buyer wants

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Follows up on schedule until an agent takes over

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Saves notes, tasks and lead stages in your CRM

Icon

Handles viewing requests, reminders and confirmations

Icon

Contacts inactive leads again with a personal message

Relign dragon mascot cheering

The opportunity

Enquiries, follow-ups, CRM updates, viewings. Much of this work is repetitive and follows clear rules. That makes it a good fit for AI. 

Enquiries, follow-ups, CRM updates, viewings. Much of this work is repetitive and follows clear rules. That makes it a good fit for AI. 

Enquiries, follow-ups, CRM updates, viewings. Much of this work is repetitive and follows clear rules. That makes it a good fit for AI. 

ONE EXAMPLE

A demo of the enquiry system we built for a property agency in Cyprus. The system records the buyer’s needs, sends matching homes, then passes the lead to an agent.

What we do

How we reduce your agents’ manual work

We start with how your agency works today, not with a tool. Then we build only what is worth building. When it works, we expand it.

01

Find the opportunities

We map the tasks that keep your team busy. Then we find where AI can realistically reduce this work and make replies faster.

Find the opportunities

We map the tasks that keep your team busy. Then we find where AI can realistically reduce this work and make replies faster.

Find the opportunities

We map the workflows that keep your team busy and find where AI can realistically reduce workload and speed up response.

Prioritise what matters

We rank each opportunity by impact, effort and risk, so you know what is worth building and what isn’t.

02

Prioritise what matters

We rank each opportunity by impact, effort and risk, so you know what is worth building and what isn’t.

03

Build the first system

We take the most valuable opportunity and build a working system. It connects to your current tools, data and processes.

Build the first system

We take the most valuable opportunity and build a working system. It connects to your current tools, data and processes.

Launch and improve

We go live with your team. We check real conversations and adjust the rules and messages until it works well.

04

Launch and improve

We go live with your team. We check real conversations and adjust the rules and messages until it works well.

05

Expand what works

When the first workflow works well, we find the next opportunity. Step by step, we build towards connected AI systems across the agency.

Expand what works

When the first workflow works well, we find the next opportunity. Step by step, we build towards connected AI systems across the agency.

Expand what works

Once the first workflow is proven, we find the next opportunity and build towards a connected AI layer across the agency.

Where AI can help

Where AI helps estate agencies most

Agencies usually start in one of these six areas, from the first enquiry to the signed instruction.

Agencies usually start in one of these six areas, from the first enquiry to the signed instruction.

New enquiry

WhatsApp

Hi, is the 2-bed near the marina still available?

It is. What’s your budget, and when would you like to move?

Around €280k, ideally by the summer.

Captured:

€280k

2-bed

By summer

Sales & enquiries. Reply to every enquiry, qualify the buyer, answer common questions and match them to the right homes.

New enquiry

WhatsApp

Hi, is the 2-bed near the marina still available?

It is. What’s your budget, and when would you like to move?

Around €280k, ideally by the summer.

Captured:

€280k

2-bed

By summer

Sales & enquiries. Reply to every enquiry, qualify the buyer, answer common questions and match them to the right homes.

New enquiry

WhatsApp

Hi, is the 2-bed near the marina still available?

It is. What’s your budget, and when would you like to move?

Around €280k, ideally by the summer.

Captured:

€280k

2-bed

By summer

Sales & enquiries. Reply to every enquiry, qualify the buyer, answer common questions and match them to the right homes.

CRM & admin. Capture details, update records, create tasks and summarise conversations, without the retyping.

After every call

Synced to CRM

Call summarised

CRM record updated

Follow-up task created

Viewing notes logged

CRM & admin. Capture details, update records, create tasks and summarise conversations, without the retyping.

After every call

Synced to CRM

Call summarised

CRM record updated

Follow-up task created

Viewing notes logged

CRM & admin. Capture details, update records, create tasks and summarise conversations, without the retyping.

After every call

Synced to CRM

Call summarised

CRM record updated

Follow-up task created

Viewing notes logged

Customer communication. Routine updates on the channels your customers already use, with important conversations passed to a person.

Channels

Auto-replies on

WhatsApp

Email

SMS

Portal enquiries

Website chat

Important conversations go to your team

Customer communication. Routine updates on the channels your customers already use, with important conversations passed to a person.

Channels

Auto-replies on

WhatsApp

Email

SMS

Portal enquiries

Website chat

Important conversations go to your team

Thursday viewings

3 booked

10:00

3-bed house, family buyer

Confirmed

11:30

2-bed flat, first-time buyer

Reminder sent

14:00

Valuation, vendor lead

Rescheduled

Viewings & appointments. Handle requests, confirmations, reminders and follow-up around viewings and valuations.

Thursday viewings

3 booked

10:00

3-bed house, family buyer

Confirmed

11:30

2-bed flat, first-time buyer

Reminder sent

14:00

Valuation, vendor lead

Rescheduled

Viewings & appointments. Handle requests, confirmations, reminders and follow-up around viewings and valuations.

Thursday viewings

3 booked

10:00

3-bed house, family buyer

Confirmed

11:30

2-bed flat, first-time buyer

Reminder sent

14:00

Valuation, vendor lead

Rescheduled

Viewings & appointments. Handle requests, confirmations, reminders and follow-up around viewings and valuations.

Relign dragon peeking over the card

Inactive contacts

4 due this week

PB

Past buyer

No contact in 4 months

Due today

VL

Vendor lead

Valued, not instructed

Sent

BY

Buyer

Viewed twice, went quiet

Replied

LL

Landlord

Asked about selling

Scheduled

Follow-up & reactivation. Find dormant buyers and vendors and re-engage them with personal follow-up, based on what your systems already know.

Inactive contacts

4 due this week

PB

Past buyer

No contact in 4 months

Due today

VL

Vendor lead

Valued, not instructed

Sent

BY

Buyer

Viewed twice, went quiet

Replied

LL

Landlord

Asked about selling

Scheduled

Follow-up & reactivation. Find dormant buyers and vendors and re-engage them with personal follow-up, based on what your systems already know.

Inactive contacts

4 due this week

PB

Past buyer

No contact in 4 months

Due today

VL

Vendor lead

Valued, not instructed

Sent

BY

Buyer

Viewed twice, went quiet

Replied

LL

Landlord

Asked about selling

Scheduled

Follow-up & reactivation. Find dormant buyers and vendors and re-engage them with personal follow-up, based on what your systems already know.

Example audit

Hours / week

Enquiry replies

12h

CRM updates

9h

Viewing admin

8h

Valuation follow-up

6h

Reporting

5h

Operations. Spot the repetitive, rules-based work across the agency where AI can cut manual effort, delays and handoffs.

Example audit

Hours / week

Enquiry replies

12h

CRM updates

9h

Viewing admin

8h

Valuation follow-up

6h

Reporting

5h

Operations. Spot the repetitive, rules-based work across the agency where AI can cut manual effort, delays and handoffs.

Example audit

Hours / week

Enquiry replies

12h

CRM updates

9h

Viewing admin

8h

Valuation follow-up

6h

Reporting

5h

Operations. Spot the repetitive, rules-based work across the agency where AI can cut manual effort, delays and handoffs.

The AI Opportunity Audit

The gaps we find in almost every estate agency

The gaps we find in almost every estate agency

The audit maps how your agency really handles enquiries, viewings, valuations and admin. These are the opportunities we find again and again.

The audit maps how your agency really handles enquiries, viewings, valuations and admin. These are the opportunities we find again and again.

New enquiry

21:47

11 hours waiting

First reply

09:12

Slow first replies

Enquiries that arrive outside office hours or on busy days wait hours for a reply.

Instant, relevant reply on the channel the buyer used

Day 1

Day 3

Day 7

Day 14

Sent once. Then nothing.

One follow-up, then silence

If a lead misses the first message, they rarely get a second one.

Follow-up on a schedule until they reply

10:00

Viewing confirmed

12:30

No-show

15:00

Not confirmed

Viewing no-shows

Confirmations and reminders rely on someone remembering.

Automatic confirmations and reminders

Valued

Instructed

3 weeks since the valuation. No follow-up.

Forgotten valuations

Vendor leads lose interest between the valuation and the instruction.

Planned follow-up after every valuation

Portal

Sarah Jones · 07700 900123

CRM

Sarah Jones · 07700 900123

The same details typed twice

Enquiry details copied between portals, inboxes and the CRM.

Captured once, synced to your CRM

PB

VL

LL

BY

Last contacted 8+ months ago

Inactive contacts

Past buyers, landlords and vendors never hear from you again.

A personal message at the right time

Built around your agency

Built to fit the tools your agency already uses

Your CRM. Your property data. Your processes. Your team. Your existing channels. Relign works with the tools you already use. We do not force your agency into a fixed workflow.

Relign

Tools we already work with. If your agency uses something else, we connect to that instead.

Relign

Not sure where AI fits yet?

Book a 30-minute call. We’ll look at how your agency handles enquiries and admin. Then we’ll show where AI is worth using, and where it isn’t.

Where enquiries and admin cost your team time

The first system worth building

What is needed to launch it

You stay in control of your client data

GDPR compliant

Your data, your customers and your decisions stay with your agency. Here is how every system we build handles personal data.

Your CRM

Encrypted

Relign workflow

Consent checked

Buyer

GDPR compliant

Built to meet UK and EU GDPR from the start.

Data processing agreement

Clear terms on what we process, why and for how long.

Only the data we need

Each workflow uses the minimum personal data it needs.

Access & Encryption

Encrypted when sent and stored.

Opt-outs respected

Unsubscribes and ‘stop’ replies are respected automatically.

Your CRM stays the main record

Records stay in your systems. Export or delete them any time.

Client work

Real estate clients, real results

An estate agency in Cyprus and a property developer in Poland.

An estate agency in Cyprus and a property developer in Poland.

Cyprian Nest video ad

Meta video ad

Cyprus property campaign

New lead

Buyer details

Form

Villa

Paphos

Within 3 months

Shortlist sent

WhatsApp

12 homes matching your budget and areas

Paphos, Cyprus

Cyprian Nest logo

Connected property campaigns for an estate agency

Meta campaigns, the website catalogue, HubSpot and automatic WhatsApp and email follow-up all work as one system.

Read the case study

≈478

enquiries in three weeks

< €3.20

overall cost per lead

50–60%

replied with interest

Cyprian Nest video ad

Meta video ad

Cyprus property campaign

New lead

Buyer details

Form

Villa

Paphos

Within 3 months

Shortlist sent

WhatsApp

12 homes matching your budget and areas

Paphos, Cyprus

Cyprian Nest logo

Connected property campaigns for an estate agency

Meta campaigns, the website catalogue, HubSpot and automatic WhatsApp and email follow-up all work as one system.

Read the case study

≈478

enquiries in three weeks

< €3.20

overall cost per lead

50–60%

replied with interest

Cyprian Nest video ad

Meta video ad

Cyprus property campaign

New lead

Buyer details

Form

Villa

Paphos

Within 3 months

Shortlist sent

WhatsApp

12 homes matching your budget and areas

Paphos, Cyprus

Cyprian Nest logo

Connected property campaigns for an estate agency

Meta campaigns, the website catalogue, HubSpot and automatic WhatsApp and email follow-up all work as one system.

Read the case study

≈478

enquiries in three weeks

< €3.20

overall cost per lead

50–60%

replied with interest

The team

The team behind your agency’s AI

The team behind your agency’s AI

A small, hands-on team of engineers and operations people. The same people who map your workflows also build and maintain your system.